Scheduling: Upon product receipt each job is given to an install crew by order of purchase date. The crew will call to set up a date and time. Generally, crews arrive between 8:30-9:30 A.M.

Cleaning: The crew uses drop cloths to minimize debris accumulation. They will clean the area after install. The crew will not clean the windows unless there are prior arrangements. They will haul away old windows, siding, and/or doors.

Payment: The contract balance is due upon completion of install. We accept cash, check, Visa, MasterCard and American Express. Arrange for financing prior to install. Payment may be given to the install crew.

Make checks payable to: Gravina Siding & Windows Co.

Furniture: Please clear a minimum 3 foot perimeter around each window replacement. Remove all tapestry, artwork and/or wall hangings prior to install. Cover electronics with a sheet to prevent debris from settling.

Security: Please relocate precious belongings to prevent damage.

Alarm Systems: Advance scheduling with the alarm company may be required. Please disconnect the alarm system prior to installation. Reconnect after installation.

Landscaping: Protect landscaping as necessary. Advance preparation may be necessary.

Pets: Notify the install crew if there are pets. Relocate pets to a safe place during install to prevent escape and injury. Please dispose of pet waste to minimize tracking inside the home.

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